Part of my job is to email people who go online and redeem their offer for a free hotel stay at the resort.
This guy decided to redeem and then call to book... he got pissed off because we don't have rooms on the night that he was wanting.
He responded to my email saying that it was stupid that we send out offers but when people want to book, they can't
It was a very rude email. This guy is a JERK.
I mean shit.. you are getting a free hotel room that you have 4 months to use. because you can't book ONE NIGHT.. you freak out and say you will not be going to that hotel ever?
oh for fucks sake!
would you do that?