Me: “Hello, thank you for calling ***. May I have your phone number, please?”
Caller: “This thing doesn’t f***ing work!”
Me: “Sir, I’ll be happy to help you with that.”
Caller: “Just help me with this f***ing thing!”
(Eventually, I find out he needs help with a DVD remote.)
Caller: “The movie doesn’t play! It doesn’t do a f***ing thing!”
(I hear the crunching of plastic as he tries to push the buttons really hard.)
Me: “Okay, sir, so you’re pressing the play button and it’s not working. Correct?”
Caller: “Which one’s the play button?”
Me: “The one that says ‘play’ above it. It should be in the shape of an arrow that’s pointing to the right.”
Caller: “I can’t read any of this s***! I don’t have anything like that. There’s just one that points to the left.”
Me: “Sir, go ahead and turn the remote around.”
Caller: “What, backwards?”
Me: “Yes, so that the other side points at the DVD player.”
Caller: “Oh…it works now!” *click*
