Me: “Thank you for calling C** Technologies, how can I help?”
Customer, very irate: “Yeah! I didn’t pay my internet bill and now its saying my account is suspended and I want to know why!”
Me: “Okay, you didn’t pay your bill, we suspended your account and you would like to know why?”
Customer: “Yes! Why? Why did you suspend it?”
Me: “Alright, let me take a look here…my system shows it suspended the account because you didn’t pay the last bill we sent.”
Customer: “I know I didn’t pay the bill! Have a little f**king sympathy here! Are you customer service??”
Me: “I’m tech support.”
Customer: “Where is customer service at?!?”
Me: “Our billing department handles all our customer service issues, I’ll transfer you down to them.”
Customer: “You’re acting like a real a**hole you know that? You need to have more empathy for people!”
Me, in the most uppity happy-go-lucky voice ever conceived; I almost gagged from bringing so much joy up: “You have yourself a fabulously sunshine-filled day, sir!”
Customer: “WHATS YOUR F**KING NA–” *click*
(Gotta love that transfer button…)
