Me: “Hello, benefit section new claims.”
Caller: “My wife wants to claim for a baby.”
Me: “Your wife just had a child? How old is the child?”
Caller: “2 years old.”
Me: “I’m sorry, if the child is that old you cannot receive additional benefits.”
Caller: “But we need money.”
Me: “I understand but it’s too late now, she could have claimed 11 weeks before the child was born or up until it was a year old. There is nothing we can do now.”
Caller: “So how does my wife get money for a baby?”
Me: “Well, she needs to be pregnant.”
Caller: “Okay! I will call you back.”