Most likely if your "red bar" is at 99.99%
you may be at 40,000? or so points but not have verified your e-mail
(so go to http://www.cherrytap.com/profile.php - or "My" in the top-left-bar, then "Profile" in the dropdown under that - and after getting something sent to your e-mail, click on the link that will be in it. Check that it doesn't land in your Spam Trap...)
or, you're 10th level and haven't created a salute photo (one of the blogs that Sabrina K has posted, from official bulletins and blogs, is
here , on salute guidelines; best read. I've been lazy and don't have one up yet. So yes, I have that just-almost-there 99.99% too.)