So, I just had a bit of a minor drama finally conclude (have I mentioned that I hate drama). On the 26th of last month I ordered a new seat cushion for my wheelchair. A few hours after ordering it I received 2 emails from the company ... one saying that I gave them the wrong billing address and asking me to email the correct one, the other just saying that there was a problem with my order and asking me to call. I usually use my credit card online, so I had forgotten that my check card is tied to my previous address (even though I set up the account after moving). I immediately emailed the correct address decided to call in the morning (it was already after midnight) to make sure there weren't any other problems (there weren't). Later the next day I saw that the money for the cushion had been withdrawn from my account ($319) so I figured that that was the end of it.
Fast forward to last weekend, it occurred to me that I still hadn't gotten a shipping confirmation so I logged into my account to see what the status was, but my password wouldn't work. Assuming that I had just remembered it wrong, I had them send it to me, but the email never arrived. I decided to call on Monday, at which time I was told that there was a still hold on my account (even though they'd had the money for a few weeks) and that it would be removed and cushion shipped by that night or the next morning. I checked the status yesterday and it said that it would be shipped today ... I just checked again and it was apparently shipped yesterday and should be here tomorrow (I don't get it either). Now I just hope that Fed Ex doesn't screw something up (I've had issues with them before).
You gotta love it when one hand doesn't know what the other is doing.