How long should a person have to wait before and order is taken ? I went to KFC today and I smoked a whole cig while I was waiting and when I said hello all they said is "we'll be with you" so I sat there for a few more minutes and at that point i was annoyed. So I thought to myself screw this, backed up outta the drive thru and went to Long John Slivers instead. I worked fast food years ago and we didn't make people wait forever and that was long before things were computerized, and we had to get the persons order within a minute of it goin off.