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Jakarta - Telecommunications industry is the fastest growing in Indonesia. The industry has gone through a lot of challenges and continuous expansion in the past to achieve a now enticing array of alternative serviced providing ever-quicker internet access for growing number of consumers around the archipelago.
When the internet was launched in Jakarta, Indonesia in 1998 it reached 134,000 subscribers. In 2004 that figure had grown to 1.3 million, in 2010 to 30 million Internet users in Indonesia, and in 2013 74.6 million, with an estimate of 139 million users in 2015. Broadband was used by an estimated 40 million users in 2013.
All major cellular telecommunication providers offer the high-speed mobile Internet service 3G and even 3.5G HSDPA, but only in the big cities (greater Jakarta and Surabaya). They include Indosat, Telkomsel, Excelcomindo (XL Axiata, a subsidiary of Axis Capital Group of companies) and 3.
ISPs are Internet Service Providers, who in Indonesia provide email, web hosting and related services. There are many Indonesian ISPs with licenses to operate in Indonesia that offer stable services. Several ISPs are more popular than others due to wider bandwidth, better customer service and better pricing.
One of the biggest differences between ISPs is their bandwidth management. Most ISPs purchase bandwidth from Indosat, the Indonesian international telecommunications firm.
Not all ISPs are created equal! When comparing various ISPs to try to determine which to subscribe to - look at the following factors:
Do an informal polling of friends or on the Expat Forum to see which ISP they currently use and recommend. Ask them about problems they have had with ISPs they used in the past.
Ask various ISPs what their bandwidth is and their current ratio of users to bandwidth. AS a forewarning, the ISP's bandwidth isn't the only determining factor of speed. Your phone line, the congestion in phone lines in your neighborhood, your computer, your modem, your RAM and numerous other factors must be considered as well. You have to review your options and choose the best.
Find out if the ISP offers cable, ADSL, satellite or wireless connection as options to dial-up.
Ask about value packages where you receive one or more email addresses with a set number of hours of usage/connection. ISPs usually offer a basic monthly fee for a set number of hours, with additional fees charged per hour for usage over the hours covered in the package.
Ask if your ISP has roaming facilities so that you can connect from local numbers in various cities around Indonesia.
