Damn...
If I had another job or source of income to fall back on I'd walk today.
Yesterday was indeed the worst day in a long time.
When I first started here Diane and Jan figured I wouldn't last a week. Customer Service (esp when it's over the phone) is really harsh.
I've been here two years and stuck it out much to everyone's surprise. I've had more people yell at me, insult me, swear at me and hang up on me than I have at any other job. Yet for all that I take it with sarcastic humor and occasional trips to a concrete wall that I like to hit. It's very rarely that you'll see me upset (at least, visibly) at work.
But yesterday seemed like an unending stream of such people. I actually snapped at Nickey after the second hang up while I tried to hide the tears that had sprung up out of frustration.
I went home, cleaned a bedroom like a madwoman and then burst into tears. I didnt' drink, even though I truly craved it. I figured it was a bad idea to drink when I was that down.
Today seems to be a bad start too.....