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PowerEmail is a simple way to send emails via CRM while gaining extra insight on the details of what happens after the emails have been sent: if and when an email was opened, the last time it was opened, how many times it was opened, and tracks URL clicks. In order to be able to send emails via CRM using PowerEmail, the user will need to have the proper permissions. The System Administrators will automatically see PowerEmail appear under the PowerPack tile; even without having the security role.
1. To assign the security role to a specific user, navigate to Settings.
2. Navigate to Administration.
3. Select Users.
4. Select the users that are to be assigned the new security role. Click the elipse for more options.
5. Select Manage Roles.
NOTE: There are two different security roles allotted for PowerEmail. PowerEmail Service Account is meant for the specific user whose CRM login information was entered in on the PowerEmail Configuration screen during registration. The PowerEmail User is meant for other users who need permissions to use PowerEmail.
6. When the correct role has been selected, click OK.
7. The selected user(s) will now have the new security role and be will able to send emails from CRM using PowerEmail!
If you would like to know how you can improve your Customer Relationship Management strategy, processes and software and are interested in working with consultants that are local, guaranteed and deliver solutions that are simplified, you should get in contact now to book an obligation-free appointment at Visit: http://crmperth.com.au/contact-us/ and do a mail enquiry@CRMperth.com.au you can feel free to call us: (08) 6102 7284.
