To continue with my story if I haven't bored you enough yet lol. This part of the story D doesn't understand exactly how to riser. Now to catch you all up to date with what a rise is...it's the very top shelf that has a whole bunch of hodge podge on it. This is were we put over stock to get to easier once the product is empty on the shelf. There are safety rules you have to comply with when you put anything on the riser. No higher then 24 inches and nothing can have over the side.
Now that you are all caught up lets move on with my story shall we? Once you open a box you take it to the shelf to see if it can be put out for people to buy. If it goes on the shelf that's wonderful more for the customer to buy. However if you can get some of it on the shelf and have a few left over, you should look up at the riser and see if there is room to put it up there. If not then you need to either make room buy filling the shelf with the things on the riser, or not put the product up at all and send it back to the back. Now this doesn't seem like that hard of a concept does it? Well believe me it is.
I go and work on the front end after I explain everything to him on how to riser. I come back and there is half a pallet or more sitting on the floor needing to be risered. I looked at it all and was just about to freak out when he came around the coner. I actually did a pretty good job of keeping my attitude under control. I pointed to some of the stuff and asked him where he was going to put it on the risers. He said oh I don't know I guess there is no room. As you can imagine I was standing there with this look on my face like well duh ya think. So I made him go and get all the boxes for the stuff that couldn't fit on the riser. He then told me he never checked just figured he'd get it up there one way or another. I once again went over the fact that there has to be room, you can only stack it so high, and there are safety rules.
Once we finished that then I decided to show him how to pull down from the riser. This is when you take the product of the riser and fill any empty holes or partly empty holes. I didn't think that was to hard of an explanation, lets see what he thinks shall we? I show D a doll for instance, and I tell him right were it is. You know the whole it's 4th 4 foot section forth 3rd shelf from the top 5th item in. He stared at the area for awhile and finally found it. D then asked me why he had to put just one down there if there were more on the riser. I as nicely and as simply as possible told him that the shelf needs to be full weather the riser is or not. A customer is more likely to buy something off the shelf then having to look up to find the one on the riser. I seriously do not know how to be much clearer. So I went through this speach about 3 or 4 times that night.
I am hoping that for my sanity and the sake of toys, they do something else with D and get me some actual help. If you can't do the job you just can't do it. Move on and let someone else do it.
Love
Stace
