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In my last blog I talked about Rules for Customers. I would just like to elaborate on one point that I made. If you come into the store I work at I am going to try my hardest to get you to buy something. I get paid to sell merchandise to you! While it does not directly affect my pay, (I don't make commisson) it does affect our store goals and sales profits if you just come in to "look" around. Employee hours are schedualed by profits. So if you come in and don't by something I'm really thinking: "Fuck you! Now I get less hours next week."
I know that I don't have a high profile or even a special job but it is how I make my living. I am thankful in these times to even have a job, so please don't belittle me by mentioning that I "only work at the mall." I have to take all the hours I can get, especially since I only make minimum wage.
Another point that ties in is that if I am extra friendly to you, it is because I want you to have a good experience and come back to my store. I'll tell you my name so that it is more personal and you feel welcome. We get graded on how we interact with customers, not only am I trying to impress you I'm trying to impress my boss!
It may not seem like a hard job but that is only because you don't know the inner workings or the hoops I have to jump through just to be able to work. Next time someone asks you for help when you don't need to just remember they are probably doing their job and you should respect that by being kind to them.
