Ok so for those who dont know whats going on Direct Tv took 460.04 out of my account WITHOUT AUTHORIZATION and I have been on the phone constantly with them since the 28th of Jan. Well I finally got pissed off enough to say screw talking to the peons at the customer service number so I went searching online for the execs numbers and guess what I found. The numbers of course! So with that in mind anyone who has been or is displeased with any of the service they have gotten from those peons I am going to enclose the number for the Execs. Just act professionally when the operator does answer the phone. Here is the numbers for those actions......... The Ellen Filipiak person is the one you want to talk to she is the VP for Customer Relations. Very nice person who is willing to help with issues.
Here are some executive email addresses and phone numbers if you need to escalate an unresolved problem with DirecTV:
bruce.churchhill@directv.com, bbchurchhill@directv.com: EVP
john.murphy@directv.com, jfmurphy@directv.com: SVP, Controller, CAO
patrick.doyle@directv.com, ptdoyle@directv.com: SVP, CFO
HZBitew@directv.com: Heywot Bitew, Business Operation Analyst - 310-964-6508
eafilipiak@directv.com: Ellen Filipiak, Senior Vice President of Customer Relations
The corporate switchboard is 310-964-5000. You might be able to get to his secretary by calling that number and saying, "Carey's office, please," in a professional and composed tone.
