My internet went down a couple of days ago. I called the cable company and was told that there was an outage in my area. I actually spoke to a real person who told me that it should be restored within a day or two.
This morning, I mentioned to my brother that the internet service was fubar, but that the cable guys were working on the problem. Then he mentions to me that we're on DSL.
"Oh crap! That's right. I forgot."
Then I call AT&T and get Apu on the line. He told me his name was Roger, but I recognized the voice. So Apu figures out that something flipped in my modem and working together as a team, we get it fixed.
I wanted to ask him about the illegal wiretaps and intercepting of my emails that takes place in room 641A at the AT&T building, and maybe get a little feedback on how he felt about the Senate's refusal to grant retroactive amnesty to the telecom companies that have been eavesdropping without a warrant, but I figured he probably wasn't up to speed on the hearings so I let it go.
I'm expecting a call from the cable company to let me know that everything has been resolved.