Mom Thats all Just Mom's blog: "Age"

I chose Angel and I'm a level 34.

I know that Angels can altruize people at level 31.

I cannot.  I've contacted support.  They had me switch to Demon costing 10M fubux.  They did refund that, but the next day when I could change back to Angel, I did not get a refund for that 10M.

I can't seem to get an answer for them..so WHAT I GOTTA DO?  I'm not asking for anything more than I'm entitled to.

Any advise will be appreciated.