Over 16,529,012 people are on fubar.
What are you waiting for?
Since we started fubar, we have always bent over backwards to give everyone the benefit of the doubt when they have problems with purchasing something on the site. Anyone who has ever had a problem that could legitimately be backed up with a receipt or that was somewhat reasonable has always been credited or refunded.
Our policy on transaction disputes is an open door policy. If you have a problem with something email me personally with the following details.
1. date of purchase
2. Item purchased
3. description of what happened or what items you did not receive.
4. Copy, screen grab or photo of the receipt.
5 Type of transaction (credit card, PayPal,debit card, pre paid gift, pre paid debit, gift credit card).
We track every transaction you purchase. I will be more than happy to help you resolve any billing problem if you can provide me the above information. If you are someone who is using a debit credit card, pre paid credit card, debit gift card, etc, please read my other blog post. 95% of transaction failures or billing issues are from debit or pre paid cards. If you see the words pending, pre-approved, pre-authorization on your receipt, please read my other blog.
If you are a person who has been suspended for a chargeback, dispute or any transaction where charges have been reversed against fubar, your account will remain suspended until you resolve the outstanding charges. I will review any case and work with you if you present legitimate documentation.
We are very fair people here and will go out of our way to help you as long as you can supply the above information. If you hear anyone claim that we have burned them or stolen from them or talk smack about us doing them wrong, be sure to send them this blog. They would be better off spending their time emailing me the above information and fixing the problem then whining about it in some random blog.
Our policy is very simple.
