Friday, June 06, 2008
umm, -And- 06-20-08
Welcome, I hope this finds you well.
I've missed YOU and am happy to
see YOU still are interested enough
to stop by & read my blog today ...
(well, the blog from 6/6 anyway)
I'd like to give some exciting story as
to my whereabouts or disappearance
from the last couple of weeks -but-
I've always tried to keep it real here.
Nothing but Internet & computer problems.
Although I'm unsure of where my
train of thought was *heading on
my incomplete blog of Friday 6/6
(that I'm finishing/using today)
*heading = footsteps (har-har)
But I guess I can use it for today's thoughts ...
As I feel as though I've been walked on/over
(hence: a second song choice)
I lost my Internet because I stood up for myself
(As well as others) rights as a consumer.
I'd 'bundled' my phone, cable and net with verizon
(which is the ONLY dish service available here)
After the trial period, the price almost doubled,
Being that they have a monopoly on satellite
I had to stick with them after I tried to cancel.
(didn't want to HAVE to go back to dialup)
Well, somehow I got hacked and there
was over 300.00 in movies and phone charges
made on my account. I've NEVER have used
a PPV movie or sporting event ... EVER
I also use a phone card whenever
I make long distance calls.
So, I called the company an explained this
DEMANDED that the charges be removed
and also to remove the ability to even order
Movies to this address via remote or phone.
They seemed to understand and removed the
movies and from the day of billing took
the ability to order movies to THIS address.
Well, last months bill arrives and I see the
adjustments and credits made on the billing
and skim threw to flip over and sort and notice
my statement is for 280.00 ... hmmmm???
Surely this is some mistake in accounting - right?
Well another phone call only to be switched
from one service rep to another and another.
When I finally just ask for a supervisor/manager.
After a long hold - I explain for the 5th time that day
probably the 20th time between the two complaints
Only to be told that: "Removing disputed billing 100% is a 'One Time deal'
and that I was liable to pay ...
even though -I- didn't watch said movies"
O k a y ...
So, KNOWING -I- didn't watch nor order these here ...
I ask them to check their records to see where
they where watched & where they were order from ...
Seemed to be ordered from a phone that was NOT mine own
Seemed to be watched from a house that was NOT mine own
Why? -W H Y- would a company allow this to happen?
Shouldn't there be some sort of "redflag" when this happens?
ESPECIALLY for 280.00 worth of movies (and phone charges)?
I know, I know what you might be thinking ...
(trust me I did too)
Didn't YOU have the ability to order removed?
YES ... from the day of billing (and dispute being made)
They removed it - but this happened from when I received
the first disputed bill and me finding the errors and disputing
them, and on that day ... they turned it off!
And the movies where watched piror to that ...
Other words, they pretty much where part of the
FIRST dispute then, the one the dish removed?
Well, no - It falls into this months ...
but before the ability was turn off?
That was when I blew my top!
Are you kidding me?
They tired to ease my pain ... offering to remove HALF?
I said yes remove half, because you must only want your
customers to be half satisfied then, right? (ugh)
That's when they said that was the best they could do ...
and I said it wasn't good enough and told them to stick it.
They turn off my cable & net within a minute ...
(hence: why I never finished this originally)
They told me I'm still liable for the bill & if not paid
it would be turned in to collections ... hmmm
I really don't care! ...
So After the rant from above, brings me to:
Do you think BIG Business cares about it's customers
I refuse to bow down to them
EVEN though I'm now stuck with dialup ...
I'll NEVER pay that bill - it was
THEIR lapses of security measures that failed.
Sure - I know that I'm at fault as far as some
security measures on my part for getting hacked?
But I know I would wonder why someone was
ordering movies at a different address & phone
That NEVER had even order a movie before ...
That's where they failed! And OTHER companies
have safeguards in place to prevent this from occurring.
And as far as I'm concern - There is NO past precedence
that made people pay for something that THEY didn't order?
Any big company stories?
Do you just hate big business like I do?
Today's comment ... errr, ummm ahhhmm
Okay ... I mean today's & 06/06's comment.
I've used but remade each time 4 times now.
I did made 06's a little different
(changed eye direction)
I actually change "CLOTHES" on today's (lol)
just to see if anyone noticed
The blog from today (foot prints) was for that day
but I couldn't tell you what I was thinking while making it.
The first video was the aerosmith/run D MC remix
Today's choice was AC/DC appropriate "Walk all over you"
Because I think that's what big business does
So I thank YOU for walking by my way
and taking time to read my rant ...
In advance - I'll warn you that with dialup
My time on may be short
Oh and want to thank Christine
She used my 11's to keep me active
pirate queen~~~~Owner of PONYBOY0827~~~~|
(which explains if you thought
you've seen me on and though I ignored you ...
It was just my good friend using my screenname)
She helped me from dropping my rank
I'm now 293 (only down from 160) which if
she wasn't helping wouldn't even be on the chart.
If you want to meet someone truly special
click on and send a little luv her way ...
She trying to godfather and she's in need of
a boost - if you like to help a really good girl.
With that ...
I'll walk on out of here!
Thanks for strolling by again ...
The Welcome Mat is there just for YOU!
Here's both 06 & today's comment: