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Business Contact and Profile
Name: Chicago Burr Oak Cemetery
Phone: (773) 233-5676
Fax: (708) 824-1709
Address: 4400 W. 127th St., Alsip, IL 60803
Principal: Ms. Carolyn Towns, Director of Operations
Customer Contact: Ms. Carolyn Towns, Director of Operations - (773) 233-5676
File Open Date: May 2004
TOB Classification: Cemeteries
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: Burr Oak Cemetery
Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 5 complaints about this company in the last 36 months, our standard reporting period. Of the total of 5 complaints closed in 36 months, 1 was closed in the last year.
Service Issues
Resolved
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Unresolved
1 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
No Response
1 - Company failed to respond to BBB to resolve or address the complaint issues.
Customer Service Issues
Administratively Closed
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
1 - The parties could not provide sufficient information to support their positions nor were they agreeable to make reasonable efforts toward resolving the issues of the dispute.
BBB assigns grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. The grade represents BBB's degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns. Burr Oak Rating per BBB: F!!!
