(I work tech support for a university, and our help desk supports faculty/staff only. On this day, a student walks in.)
Student: “I’m here to turn in my paper.”
Me: “I’m sorry, this is the *** Faculty Help Desk, we don’t deal with student assignments.”
Student: “But I don’t know where to turn it in. Can’t you just turn it in for me?”
Me: “No, if you don’t know where to turn it in, I would certainly not have a clue.”
Student: “But can’t you just take it?”
Me: “No. If you’re really that confused, contact your professor or go to the department office. I’m sure they can help you.”
Student: “But can’t you just take it?”
Me: *blinks in disbelief* “Um…”
Student: “Please, take it!”
Me: “Ok.”
(I proceed to take it and place it in the recycle bin in front of her.)
Student: “Thank you so much!”
