(This is one of those chains that does gunned ear piercings. Gun piercings have MANY risks–embedding being one of them. A customer walks in with two children, ages 4 and 7.)
Customer: “The stone fell out of her earring. Can you put a new one in?”
Me: *examines ear* “Ma’am, the earring is embedded in your daughter’s ear. You need to go to the doctor. I can’t help you.”
Customer: “No, stone fall out of earring, we just need new one.”
Me: “No, ma’am. You see, putting the back on too tight like this pulls the front of the earring INTO the earlobe and it becomes stuck.”
Customer: “Okay, you take out.”
Me: “You aren’t getting it…it is stuck inside her ear. A doctor needs to cut her ear open with a scalpel and retrieve the earring.”
Customer: *freaks out and starts stringing expletives together*
(I retrieve her waiver to show her where she signed in FOUR places stating she understood the risks associated with the procedure.)
Me: “See? You signed here explaining you understood the risks and aftercare.”
Customer: “There was a line, I no read dis! Nobody read dis!”
Me: “Well, if you had taken the time to read you would have seen that this can be dangerous. A responsible parent puts more effort into their child’s safety and well being.”
(Needless to say she threatened my life, swore like a sailor in front of my customers, was chased by security and provided them a false name. I took her to court… and she lost.)
