I was down for six days because when I did the complete system restore the lap top completely froze up rather than completing the process.
I called DELL and they said I had a bad partition in my hard drive and sent me a new one.
I finally installed it this morning since I have been working 12 to 14 hour days since Sunday when I went offline.
Long story short ... I am finally back.
36d hugs,
Ms. Cleavage