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We all recognize the necessity of insurance in present times. With thousands and even millions of people losing their properties and even lives in natural disasters, the loss could have been worse if not for the assistance of insurance. Across the globe, life, health and car insurances are prevailing. Indeed, insurances have undergone great changes in both developed and developing nations. The changes in the market showed the gradual move towards liberalization and privatization and also the consolidation of insurance operations.
The last 5 years had shown eventful development of insurance market. Not only in America and Europe was there a great change. Even developing cities of Kuala Lumpur, Malaysia, Jakarta, Indonesia and Bangkok, Thailand has revamped their own systems to make way for further growth Singapore, Japan, Seoul, South Korea and China, on the other hand, are known to have distinct insurance characteristics.
Some of the changes that insurance underwent to are:
1. Adaption of Technology
Technological usage has benefited insurance in terms of cost and ease of usage. Services have become more efficient and products are easily distributed. However, the products sold online limits to be personal insurances as the internet is still an easy venue for scammers and hackers. Larger insurance coverage, such as commercial insurance continues to rely on agents and Brokers for advisory inputs.
2. Fragmentation of specific function
Insurance companies have become more detailed. The task has been distributed into underwritings, administration and fund management and other different functions provided by different entities. This disaggregation could be useful for developing countries, which could then invest in capturing specific markets such as policies administration, marketing, claim settlement/processing and fund management, accounting and underwriting.
3. Strengthening of ties between the bank and insurers
Banks and insurers have joined forces over the years through conglomerates (broader financial spectrum) and bancasurrance (fuse between bank and insurance) Insurers have diversified into banking and asset management products. Moreover, new services and products are also offered. Insurance also have secured risk management program for the benefits of clients.
4. Ease of Access through off-shore sites
Gone were the times when insurance have been imprisoned within the boundaries of its localities. International connection has been developed to cater to the demands of those abroad. Axis Capital Inc., one of the leading insurance companies in Bermuda, is itself an example with off-shore sites in as far as Singapore, Australia and Europe. More than 10 branches more are scattered around the United States.
